Shiftwizard

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Healthcare Shift Booking Automation System

We developed a Healthcare Shift Booking Automation Platform for staffing agencies supplying nurses and healthcare professionals to NHS trusts and private healthcare organizations.

The client’s internal team was manually refreshing multiple NHS and healthcare shift portals every few seconds, waiting for new shifts to appear. Once a shift became available, staff had to quickly assign the right candidate and complete booking before competitors.

We built an AI-powered Shift Monitoring & Auto-Booking System that automatically tracks shift portals, detects new openings in real-time, and instantly books shifts with eligible staff based on predefined rules.

Understanding the Problem

After analyzing their workflow, we identified key issues:

  • Human reaction time was too slow in a highly competitive environment.
  • Manual refreshing was inefficient and exhausting.
  • Multiple browser instances were overloading their server.
  • Staff eligibility matching was being done manually.

The client wanted:

  • Real-time shift detection
  • Instant booking capability
  • Automated staff matching
  • Reduced manual dependency
  • Infrastructure optimization
Shift Wizard setting

Our Solution

We proposed and developed a custom Healthcare Shift Booking Automation Bot designed specifically for their workflow.

The automation eliminated the need for manual refreshing and dramatically improved booking speed.

Monitors multiple NHS and healthcare portals continuously

Detects newly posted shifts in real-time

Automatically matches eligible staff based on predefined rules

Instantly fills and submits booking forms

Sends booking confirmations and logs activity

Optimizes server usage to prevent overload

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Customer Story Illustration

Customer Story

We were approached by a healthcare staffing agency that supplies nurses and healthcare professionals to NHS trusts and private healthcare organizations.

During our initial discussion, the client explained a major operational challenge:

Their internal team was manually refreshing multiple healthcare shift portals every few seconds to catch newly posted shifts. The moment a shift appeared, they had to quickly assign the right staff member and complete the booking before competing agencies.

Despite having a dedicated booking team, they were still:

  • Missing shift opportunities
  • Losing revenue to faster competitors
  • Experiencing staff burnout
  • Facing high operational pressure
  • Running into server performance issues

They needed a smarter and more scalable solution.

About Development

Industry
  • Healthcare staffing & workforce management
  • Shift scheduling automation
Location
  • United Kingdom
Services Included
  • Custom web application development
  • Healthcare shift monitoring automation
  • AI-based staff matching system
  • Automated shift booking system
  • Real-time detection of newly posted shifts
  • Multi-portal monitoring bot
  • Booking confirmation & activity logs
  • Security & system optimization
Team Size
  • 1 Project Manager
  • 1 Frontend Developers
  • 2 Backend Developers
Delivered In
  • 2 Month
Technologies & Languages
Node JS NodeJS
Rest-api-integration Rest API integration
Ubuntu Ubuntu
Nginx Nginx
react React
Trello Trello
SSL Nginx SSL Nginx
Mongo Mongo
Git Git
Express Express